Return and Refund Policy

At Hobbies & Co, our goal is to ensure a seamless shopping experience. We gladly accept returns or exchanges for both defective and non-defective items, as long as the following conditions are met:

Return Eligibility

  • Items must be in new, unused condition with original tags and packaging intact.
  • Returns or exchanges must be initiated within 180 days of receiving the product.

How to Request a Return

To start a return or exchange, contact us through one of the following methods:

To initiate a return or exchange, please contact us via email at support@hobbiesco.com  or use our Contact Form. Provide the following details:

  1. Your order number.
  2. The item number(s) to be returned or exchanged.
  3. The reason for the return.
  4. Your desired resolution (Return).

Once approved, we’ll provide a pre-paid return shipping label at no cost. All returns must be sent by mail.

Refund Processing

Refunds are initiated immediately after we receive your returned item. However, depending on your bank, it may take up to 1 business days for the refund to reflect in your account.

Customer Service Contact:

  • Company Name: Hobbies More LLC
  • Website Name: Hobbies & Co.
  • Address: 213 W 9th St, Wilmington, DE 19801, USA
  • Email: support@hobbiesco.com (Preferred method)
  • Phone: +1 (888) 402 3281
  • Business Hour: 9:00 am to 6:00 pm (EST)
  • Response Time: Within 1 Day.

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